This privacy policy informs you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data and about the rights you have over your data.

Sections of This Document:

  1. When you use our website
  2. When you submit an inquiry via our website
  3. When you purchase a product from our website
  4. Your rights as a data subject
  5. Your right to complain
  6. Updates to this privacy policy

When You Submit Inquiry Via Our Website

​​When you submit an inquiry via our website, we ask you for your name, contact telephone number and email address. We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered your inquiry to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Your inquiry is stored and processed in our email and customer relationship management (CRM) systems.

We do not use the information you provide to make any automated decisions that might affect you.

In order to track our customer support and sales efforts accurately, we may keep inquiry emails and CRM records for an indefinite period.

Your Rights As a Data Subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data, please email us at

Your Rights to Complain

If you have a complaint about our use of your information, we would prefer you to contact us directly at so we can address your complaint.

Updates to This Privacy Policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data, in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the date at the top of this document each time our privacy policy is changed.

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